Privacy Policy

Who this covers

R35, Inc. (“R35,” “we,” “us”) makes software for real-estate wholesalers: this website and a desktop app for Mac and Windows. This policy applies to both. When you use R35 to run your own outreach, you decide what data goes into the app and how it’s used — more on that below.

Information we collect

• Account details. When you create an account or buy a plan, we collect your name, email, company name, and billing information needed to set up and manage your subscription.
• Content you upload. Your logo, branding, message templates, buy-box settings, and the leads or contacts you bring into the app.
• Usage information. Basic details about how the app and site are used — pages viewed, features used, device and app version, and error logs — so we can keep things working and improve them.
• Support messages. Anything you send us when you ask for help or contact us.

How we use it

We use the information above to:

• Provide the app and website and keep your account running.
• Process payments and manage your subscription and license.
• Respond to your questions and provide support.
• Diagnose problems, prevent abuse, and improve how R35 works.
• Send you service messages (like billing notices or important changes).

We don’t sell your personal information.

Your outreach data is yours

The leads, contacts, and messages you manage in R35 belong to you. You control what you collect, who you contact, and the settings that govern outreach. We process that data on your behalf so the app can do its job — we don’t use the contents of your outreach for our own marketing. You’re responsible for having the right to contact the people in your lists and for following the rules that apply to you (see our Terms).

Service providers we rely on

To run R35 we work with a small number of trusted providers who handle specific jobs on our behalf — for example, payment processing, email and text-message delivery, cloud hosting, and error reporting. They only get the information needed to do their part, and they’re required to protect it. We don’t let them use your information for their own purposes.

How long we keep it

We keep your information for as long as you have an account, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution needs. When we no longer need it, we delete it or make it anonymous. If you want your account and its data removed, contact us and we’ll take care of it.

Your choices

You can ask to see, correct, export, or delete the personal information we hold about you. You can also opt out of non-essential messages at any time. To make a request, email us — we may need to confirm your identity first.

Changes to this policy

If we make a meaningful change, we’ll update the date above and, when appropriate, let you know directly. Continuing to use R35 after a change means you accept the updated policy.