Messaging

SMS consent and opt-out

Effective / last updated: August 13, 2026

R35 is software that real-estate firms use to talk to property owners, and text messaging is one of the ways those conversations happen. This page explains who sends those messages, what consent they rest on, and how to stop them — in one place, in plain words.

Who texts you: R35 about your own account, or a real-estate firm using R35 to reach you about your property.
How to stop: Reply STOP to any message. It takes effect immediately, and no one has to approve it.
How often: Message frequency varies. These are conversations, not a broadcast list.
Cost: Message and data rates may apply. R35 never charges you to receive a text.

Agree to receive text messages

If a firm using R35 asked you to sign up for texts about your property, this is where you do it. You can stop them at any time by replying STOP.

Your name *

Mobile number (optional)

Email (optional)

Who contacted you? (optional)

Yes, text me about my property. You agree to receive text messages at the number above from the real-estate firm that contacted you, sent through R35. These are conversational messages about buying your property: offers and price updates, replies to questions you ask, appointment and document reminders, and updates as a sale moves to closing. No advertising or promotional blasts. Message frequency varies — typically a few messages a week while you are talking with the firm. Message and data rates may apply. Reply STOP to opt out or HELP for help. Optional. You can send this form without ticking this box, and consent is never a condition of any purchase, service or transaction.

If you tick the box, we record your agreement with the date and time. If you don't, we simply answer your question. See our Privacy Policy.

Who sends messages

There are two different senders, and it matters which one is texting you.

A firm using R35, texting you about your property

This is most messaging on R35. An independent real-estate firm — its own business, not ours — uses R35 to run its outreach, and texts come from that firm's own registered phone number. The firm decides who it contacts and is responsible for having the right to contact them. R35 provides the software and enforces the opt-out rules described below across every firm on the platform.

R35, texting you about your own R35 account

If you are an R35 customer, we may text the mobile number you give us in the app for account and security purposes — a verification code when you add a phone number to your workspace, or an alert about your account. These are service messages tied to something you did, not marketing, and we do not sell or share your number with advertisers.

How to stop messages

Reply STOP to any message. R35 handles opt-outs itself rather than leaving them to the phone carrier, and the opt-out is recorded before anything else reads your reply — including our AI. It applies to the firm that texted you, and no person has to approve it.

To stop messages

STOP·STOPALL·UNSUBSCRIBE·CANCEL·END·QUIT

You will get back: “You have been unsubscribed and will no longer receive messages. Reply START to resubscribe.”
To start them again

START·UNSTOP·YES

You will get back: “You have been resubscribed and will receive messages again. Reply STOP to unsubscribe.”
To get help

HELP·INFO

You will get back: “Reply STOP to unsubscribe at any time. Msg & data rates may apply.”

One honest exception on START: if your earlier opt-out was recorded as a formal do-not-contact request, replying START does not silently switch messages back on. You will be told that someone has to clear it first, because confirming a resubscription we would then refuse to act on would be a lie.

If it is the wrong number

Tell the sender they have the wrong number and that is the end of it. You get one acknowledgement — “Sorry about that, wrong number. You won't hear from me again.” — and the number is suppressed. No follow-up, no second attempt later.

Frequency, cost, and carriers

Message frequency varies: these are real conversations about a specific property, not a scheduled campaign, so there is no fixed number per week. Message and data rates may apply depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.

Getting help

Reply HELP to any message for instructions, or contact us at support@r35.to or through our contact page. For how we handle personal information, including the content of messages, see our Privacy Policy; for the rules firms agree to when they use R35, see our Terms.

R35 is operated by O2A2 LLC, 8524 Dahlia Drive, Charlotte, NC 28213.